The New Bathroom Process

Our Process

Easy, stress free bathroom design

Creating beautiful bathrooms together

Step by step.

We know the wealth of products and ideas contained in our bathroom design showroom in Weston-super-Mare can be rather overwhelming and daunting.

That’s why we’ve perfected the process of designing and planning dream bathrooms for our customers, steering you effortlessly through the options from concept to completion.

This is the Westwave way

Step 1
Visit our showroom

Browse quality products, be inspired by full room displays, speak to one of our advisors and arrange a site (home) visit for our free measuring service.

Step 2
We measure your bathroom

An advisor will visit you to measure your bathroom with laser measures and discuss design ideas based on the products you selected in the showroom.

Step 3
Plan, design & quote

We’ll draft plans for your bathroom design in the form of a 2D drawing, along with detailed specifications, presented to you with an initial quote.

Step 4
Showroom consultation

We’ll invite you to revisit the showroom to discuss and agree the room layout and details like colour schemes, refining your bathroom design. Then you’ll receive detailed 3D computer aided design images of the room as it will be, with all the products you’ve selected in place. We can then also finalise the price quotation.

Step 5
Order confirmation

Once you are happy with the design and products planned for your new bathroom, we will request a deposit to confirm the order. We’ll also provide you with any technical information your installer may require.

Step 6
Your goods arrive at our warehouse

Your order will now be processed, checked thoroughly, labelled and safely stored in our warehouses until you are ready to take delivery.

Step 7
Delivery to your property

Our delivery team will transport your bathroom materials to your property at a pre-arranged convenient time to be put into the hands of your installer. We check everything is present and correct on site.

Visit

Our Showroom

Let our expert team guide you around hundreds of products from the latest brands.

We are committed to ensuring you are happy with the condition and quality of your purchases

Aftersales Support

Guaranteed condition & quality

Even after you have bought and paid for your bathroom furniture, fittings and accessories, we are committed to ensuring you are happy with the condition and quality of your purchases. We’re always available should you have any queries or to offer help and advice before, during and after the installation process.

Don’t forget to register your product guarantees for extended warranties and service. We’re happy to explain these as part of our customer service.

We can only maintain our high level of customer service and satisfaction if we know what you think of our goods and services. If there’s any room for improvement, we’d welcome your comments and feedback, or we’d be pleased to hear we ticked all your boxes. We will give you a feedback form when we deliver your bathroom products. A free gift is available on the return of the completed form.

Take the first step

Let’s get started on your new bathroom

Now that you know how easy it is to upgrade or remodel your old bathroom, or install a brand new one, we look forward to meeting you at our design showroom to kick start the process.

When you shop in store with us to achieve your personalised designer bathroom you’ll know you’re getting personal attention, face-to-face consultation, on site visits, timely free delivery, honest, impartial advice, and great value for money.

More to explore

About us

With over two decades of providing bespoke and distinctive bathrooms to our customers, discover our rich history and learn more about our ethos.

Projects

See our projects come to life with before and after videos and more, showcasing our breadth of quality work from initial design to installation in your home.

Computer aided design

Our CAD software allows you to visualise not just what the products you purchase look like when fitted, but experience what it will be like using your new bathroom.

Get in Touch